Fold Housing Association has taken delivery of ten new custom fitted vans to increase installation and service visits to the homes of 13,000 older people who live independently across Ireland with the support of Fold’s TeleCare pendant alarm.
The vans will be used by the organisation’s TeleCare Support Officers (TSOs) who travel 200,000 miles annually to install and maintain personal alarm systems. The new vehicles will help to reduce Fold’s carbon footprint.
In the event of an issue the alarm, when pressed, automatically calls Fold’s TeleCare Centre, where a trained advisor offers immediate reassurance and support. The response Centre answers approximately 120,000 calls per year.
Pictured above: Fold Housing Association’s TeleCare Support Officer team (L–R) Jim Livingstone, Roy Thompson, Keith Montgomery, Allister Baird, Craig Hamilton and (front) Glenn Forest, TeleCare Operations Manager.
Pictured below (left) is Fold Housing Association’s TeleCare Support Officer, Keith Montgomery, with Glenn Forest, TeleCare Operations Manager.