26 February 2015
We are currently carrying out a review of our Tenant Engagement Strategy. The main aim of this review is to ensure the Association is maximising opportunities for tenant engagement by building relationships with our customers and by increasing their participation in all aspects of our service delivery.Â The Strategy will outline the Associationâ??s current practices in relation to tenant involvement and set out our vision for future meaningful participation.
To assist us in this review Helm wish to seek the views of their tenants and we are doing so in a number of ways i.e. issuing postal surveys to selected tenants and Tenant Representatives will be delivering surveys to the tenants within their housing areas. In addition Supporting Communities NI who are assisting with the review of our Strategy will be holding Tenant Focus Group meetings on the following days:-
- Monday 9 March 2015 at 11.00 am in Farset International, Springfield Road, Belfast
- Monday 9 March 2015 at 6.30 pm in Helm House, 38-52 Lisburn Road, Belfast
- Monday 16 March 2015 at 11.00 in Grahambridge Manor, Dundonald
- Wednesday 18 March 2015 at 11.00 am in Brookvale House, Cliftonville, Belfast
For more information on this please get in touch using our feedback form.