This notice explains what information we collect, when we collect it and how we use it. During the course of our activities we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information and is principally intended for our tenants, residents and service users or recipients.
Radius Housing Association, (the RHA) (registered office at 38-52 Lisburn Road, Belfast, BT9 6AA) is a registered housing association which is registered with the Department of Communities under the Housing (Northern Ireland) Order 1992 (Registration Number 1), registered as an Industrial and Provident Society (No IP169) and registered with the Charity Commission (No NIC102575).
We take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted, specifically, the Data Protection Act 2018.
We are recognised as a Data Controller with the Office of the Information Commissioner under registration number Z5683095 and we are the data controller of any personal data that you provide to us.
Our Data Protection Officer is Gillian Somerville.
Any questions relating to this notice and our privacy practices should be sent to:
Director of Corporate Services
38-52 Lisburn Road
or alternatively, email@example.com
We collect information about you when:
Depending on the contract we have with you, we may collect the following information about you:
We receive the following information from third parties:
We need your information and will use your information:
The information you provide to us will be treated by us as confidential and will be processed only by our employees within the UK. We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Your information will only be stored within the UK and EEA:
Where information is transferred outside the UK or EEA we ensure that there are adequate safeguards in place to protect your information in accordance with this notice.
When you give us information we take steps to make sure that your personal information is kept secure and safe.
We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you.
We will generally keep your information for the following minimum periods:
Our full retention schedule is available from the Data Protection Officer at Radius Housing.
You have the right at any time to:
If you would like to exercise any of your rights above please contact us at:
38-52 Lisburn Road,
3-7 Redburn Square,
You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information. The Information Commissioner’s contact details are noted below:
The Information Commissioner’s Office – Northern Ireland
14 Cromac Place,
Telephone: 028 9027 8757 / 0303 123 1114
The accuracy of your information is important to us - please help us keep our records updated by informing us of any changes to your email address and other contact details.
The content of this Processing Notice may change periodically. We would advise you to keep up to date with the latest version which will be available on our website or in writing on request.