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Estate Walkabouts
Our Tenant Engagement Team organise walkabouts on our estates which our residents and tenants can join.
As part of our commitment to improving the quality of neighbourhoods where our tenants live, we host a programme of estate walkabouts throughout the year. The walkabouts – also known as estate inspections – involve walking around the estates where our homes are located, and identifying issues that might need to be tackled.
The walkabouts give our residents a chance to speak to their Housing and Asset's Officers to discuss issues about their neighbourhood or anything to do with their home or tenancy. Walkabouts usually last 1-2 hours depending on the size of your area.
Background
Estate Walkabouts are an opportunity for us to identify issues such as:
- Anti Social Behaviour
- Community Issues
- Fly Tipping
- Overgrown Gardens
- Need for potential investment
Following each walkabout, we draw up an action plan to let residents know how we intend to tackle issues, and by when.
Benefits of having Estate Walkabouts
- Dedicated time spent in your area
- Both Housing and Asset Officer attend
- Tenants have an opportunity to contact us in advance and during walkabout to raise issues/concerns
- We can discuss both your community and home
- It’s a great opportunity to promote tenant/community engagement
- We ensure actions are followed up after walkabout
- Tenants are updated of actions/outcomes
