Radius Housing has four dedicated in-house Welfare Advice Officers who engage with our tenants on a daily basis.They provide advice, guidance, information and advocacy on all aspects of benefit entitlement.

Our advisers:

• Take time to explain benefits to our tenants tailoring advice to suit individual circumstances
• Check benefit entitlement ensuring tenants receive their full entitlements
• Maximise income via benefit application, grant and charitable assistance
• Assist tenants with UC, explaining the process and what is expected of them throughout their claim; ensuring they are aware of possible consequences and sanctions – along with how to challenge decisions
• Assist tenants to challenge benefit decisions, overpayments and represent at Appeal
• Assist with budgeting, offering one 2 one budgeting sessions

Click the button below to read our Welfare Advice tips.