COST-OF-LIVING: Find out what advice Radius Housing are providing to help our tenants through this difficult period. Read more
The Rate Rebate Scheme replaces the rates element of Housing Benefit. The scheme is administered by the Department of Finance, and is available for tenants of working age who are entitled to Universal Credit.
The Rate Rebate Scheme applies only to working-age tenants.
Eligibility to claim:
Those eligible to claim will not be entitled to Housing Benefit for rates or Low Income Rate Relief.*
Once you receive notification on your Universal Credit journal that you are entitled to UC you should immediately make a claim for a Rate Rebate. If you don't do this within three months you may lose some of your Rate Rebate award. The Rate Rebate application process is a digital-only application. If you do not have access to the internet, you could consider accessing the internet via a local library.
Libraries NI Tel 0345
You will need to use your email address to register for a Rate Rebate account online at:
You will be prompted to create a password. Please make a note of this password, as you will need it each time you want to access the online account to view your claim.
A verification email will be sent to you, and once you are registered you will be invited to complete the online application.
During the application process, you will be prompted to select Radius Housing Association from a drop down menu.
*Because different criteria are used to assess Universal Credit/Rate Rebate claims, there is not an automatic entitlement to Rate Rebate if you receive Universal Credit.
You must notify LPS of any changes relevant to your claim immediately, by logging onto your online account. Failure to notify a change of circumstance may result in an overpayment which will need to be repaid. Information on changes that need to be reported can be found at:
Let us know how we can help using the form below: