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Case Studies

Supporting you to maximise your income

Welfare Advice

Housing staff referred an elderly lady in her eighties, who lived alone and received a state pension, an occupation pension and partial housing benefit.

She had an illness and disability but was not getting a disability benefit. She was having difficulties paying the shortfall in her rent.

Support

Our Welfare Advice Officer visited the tenant and discussed her options in the comfort of her own home. They assisted her to apply for Attendance Allowance (AA).

Outcome

She was awarded Attendance Allowance at £87.65 per week.
Further to this our Welfare Advice Officer supported her to successfully receive Pension Credit.

As she was now in receipt of Pension Credit, her Housing Benefit increased to cover the full cost of her weekly rent.

Due to the support received from our Welfare Advice Officer, the tenant is now receiving an additional £152.65 per week. 

Tenant Engagement

Get the most out of your tenant experience and ensure there is something to suit everyone.

Events & Projects

get the most out of your tenant experience and ensure there is something to suit everyone.

How can I get involved?

We would love to have you on board to help Radius continually improve and grow. If you would like to get involved, please complete the form at the link below and one of our Tenant Engagement Team will be in touch shortly

How much will it cost me? Only your time! Those who attend our meetings will have their travel expenses will be reimbursed at the public transport rate.

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