Dedicated Welfare and Benefit Advice for Radius Tenants
Radius Housing has two dedicated in-house Welfare Advice Officers who engage with our tenants on a daily basis.They provide advice, guidance, information and advocacy on all aspects of benefit entitlement.
Take time to explain benefits to our tenants tailoring advice to suit individual circumstances
Check benefit entitlement ensuring tenants receive their full entitlements
Maximise income via benefit application, grant and charitable assistance
Assist tenants with UC, explaining the process and what is expected of them throughout their claim; ensuring they are aware of possible consequences and sanctions – along with how to challenge decisions
Assist tenants to challenge benefit decisions, overpayments and represent at Appeal
Assist with budgeting, offering one 2 one budgeting sessions
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