Report a Repair

Before you request a repair, please check to see who is responsible for it.

Charges may be incurred if a tenant logs a works order which is deemed to be the tenant’s own responsibility, or repairs are required because of damage, neglect or abuse of property.

For Emergency Repairs, please do not use the online form. Contact us immediately on 0330 123 0888

Emergency repairs that should be reported immediately include:

  • Gas leaks
  • Uncontainable water leaks
  • Complete loss of heating and hot water
  • Electrical or fire risk
  • Property security