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If your repair is an EMERGENCY please call our office on 0330 123 0888.
Your Tenants' Handbook advises which repairs will be covered by Radius Housing and which are your responsibility as a tenant. Charges will be incurred if a tenant logs a works order which is deemed to be the tenant’s own responsibility, or repairs are required because of damage, neglect or abuse of property.
Radius Housing’s Response Maintenance team provides 24-hour service through our contracted repair provider.
Depending on the urgency of any issue, repairs will be made between 24 hours and 20 days.
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