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If your repair is an EMERGENCY please call our office on 0330 123 0888.

Your Details

Description of repair required

Sharing a photo of the issue will allow Radius to better access the situation and take appropriate action.

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Report a Repair

Your Tenants' Handbook advises which repairs will be covered by Radius Housing and which are your responsibility as a tenant. Charges will be incurred if a tenant logs a works order which is deemed to be the tenant’s own responsibility, or repairs are required because of damage, neglect or abuse of property.

Time Frame

Radius Housing’s Response Maintenance team provides 24-hour service through our contracted repair provider.

Depending on the urgency of any issue, repairs will be made between 24 hours and 20 days.


Other Options:

  • Through your Scheme Coordinator
  • By contacting Radius's offices directly during office hours
  • By email: ResponseRepairs@radiushousing.org
  • By phone: 0330 123 0888

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