A message from Fiona McAnespie, Director of Care and Support:
FURTHER VISITING RESTRICTIONS
We have continued to review the present situation and information confirming the community transfer of COVID-19.
As such we have taken the decision to request that families and carers STOP ALL VISITS to their relatives unless it is an emergency situation and has been discussed and approved by the person in charge.
We have not taken this decision lightly and trust that you understand that in this unprecedented situation we are having to take radical steps to seek to protect the safety and wellbeing of your loved one.
Stringent infection prevention and control measures remain in place for those who must attend the scheme to work, treat or complete essential health and safety works.
Please be assured that you will be kept informed of your relative’s wellbeing and any changes in their present care and support plan arrangements.
Please be aware if you are ringing the scheme that there will be times of the day when staff are busy delivering care and support to your relatives so may not be available to answer your call.
A representative from the scheme will contact you to obtain a mobile telephone number or email address to ease the distribution of group messages.
Thank you for your co-operation and understanding as we continue to try to prevent the spread of the coronavirus.
Director of Care and Support